Active Life and Protect is a trading name of Austin Chapel LLP and is registered in England and Wales no. OC350780. Registered office, St Laurence House, Suite 4 Gridiron Place, Upminster, Essex, RM14 2BE.
Authorised and regulated by the Financial Conduct Authority. Austin Chapel LLP is entered on the Financial Services Register https://register.fca.org.uk/ under reference 516196.
If you wish to register a complaint, please write to us at the address above or email us at firstname.lastname@example.org
A summary of our internal procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 0234 567.